Privacy Policy

Last updated: January 9, 2025

1. Introduction

OrdoStack ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name and email address
  • Account credentials
  • Payment information
  • Profile information

Usage Information

We automatically collect certain information about your device and how you interact with our Service:

  • Log data (IP address, browser type, pages visited)
  • Device information
  • Usage patterns and preferences
  • Cookies and similar tracking technologies

Content Information

We collect and store the content you create using our Service:

  • Chat conversations and prompts
  • Generated images
  • User preferences and settings

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and usage
  • Detect and prevent fraud and abuse
  • Personalize your experience

4. Information Sharing

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf
  • AI Model Providers: Your prompts may be processed by third-party AI services (Google Vertex AI)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly agree to share information

5. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your account and associated data at any time.

6. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request data portability
  • Withdraw consent

8. Cookies

We use cookies and similar tracking technologies to track activity on our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly without cookies.

9. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ. By using the Service, you consent to this transfer.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@ordostack.com
Address: [Your Company Address]